Delivery
Delivery methods
- InPost Paczkomat parcel locker — you select a locker on the InPost map at the delivery step of the order form. Available for parcels within the size and weight limits of locker compartments.
- InPost courier — delivery to the address you provide.
We deliver within Poland. Delivery to other EU countries is quoted individually (see below).
Delivery cost
The delivery cost depends on the method chosen and on the weight and dimensions of the parcel. It is calculated according to the Shop’s delivery price list and shown in the cart and in the order summary — always before you place the order.
Large and oversized orders — individual quote
If an order exceeds the limits of a standard parcel (weight, dimensions or value) or is to be delivered outside Poland, the cost and method of delivery are agreed individually:
- you place the order without a delivery cost — it receives the status “awaiting delivery quote”;
- we email you the delivery quote and the total amount payable;
- the contract is concluded only once you accept the quote (by replying or paying). If the quote does not suit you, we cancel the order at no cost to you.
Dispatch and delivery time
Goods are ordered in from the manufacturer. The expected dispatch time is shown on the product page; unless stated otherwise it is 5–10 working days from the day your payment is credited. InPost’s delivery time is added to this.
If an order includes goods with different lead times, we ship them at the longest lead time or in parts — at no extra cost to you. If the manufacturer misses the date, we will tell you and propose a new one; you may then cancel that item and get your money back.
Receiving your parcel
Once the parcel is shipped, InPost will send you status updates. Please check the parcel on receipt; if it is damaged, write a damage report with the courier or report the damage to InPost, and email us at info@automatics.pro. Consumers do not lose their complaint rights if no report was made.
Binding rules: Shop Terms and Conditions, §6.